WORDPRESS SECURITY • HAPPY CAMPER
How We Protect Your WordPress Website
Layers of protection.
People who care.
Your website matters to your business. We bring together security, maintenance, monitoring, and backups to help protect it—with personal support when you need a hand.
A strong foundation. A personal approach.
Practical protection, clear answers, and people who know your website.
ADDITIONAL PROTECTION • HIPAA HOSTING
Extra protection against ransomware.
Our HIPAA hosting includes backups in two separate offsite locations. One backup destination is configured with 90-day immutable storage, designed to prevent protected backup data from being altered or deleted during its retention period—even by an administrator. This adds protection against ransomware and accidental deletion.
Explore HIPAA hostingSecurity tools
Detection & response
Careful maintenance
Updates & health checks
Recovery planning
Backups & investigation
Personal support
Clear next steps
DEFENSE IN LAYERS
Security that goes beyond
one WordPress plugin.
Protection works best in layers. We combine hosting security tools with maintenance and a practical response when something looks wrong.
Built-in security. Fewer plugins to manage.
Our hosting includes Imunify360 server-level security, with malware scanning and firewall protection built in. For these core protections, you generally don’t need an additional WordPress security plugin—giving you fewer tools to configure and maintain. Features such as two-factor login authentication or detailed WordPress activity logs may still be useful for your site.
01 • DETECTION
Malware protection
Helps block suspicious code and clean up detected malware which adds another layer of protection when threats are detected.
02 • MAINTENANCE
Security patching
We maintain the hosting platform and address documented vulnerabilities. Updates are followed by service checks and checks of hosted applications, so a completed update is followed by verification.
03 • RESPONSE
Evidence before assumptions
When a site needs investigation, we compare file integrity, security events, logs, and backup states. This helps distinguish malicious changes from plugin errors or other application problems.
KEEPING THE FOUNDATION HEALTHY
Thoughtful maintenance.
Useful monitoring.
Keeping your website current helps reduce avoidable security risks. Monitoring helps us spot hosting issues that need attention.
Automated updates help keep WordPress core, plugins, and themes current. Where enabled, Smart Updates tests changes on a separate copy before applying them to your live site. We still recommend periodically checking important pages, forms, and checkout flows, especially after updates.
Discuss Your Maintenance NeedsMONITORING
Checks with context
We use server and service monitoring, with public HTTPS checks for configured websites. A warning is a starting point: we look at the relevant evidence to separate hosting issues from website or plugin issues.
YOUR WEBSITE
A clear division of responsibility
We take responsibility for hosting protection and hosting-side investigation. Website development, plugin/theme compatibility, and ongoing application maintenance should be agreed explicitly with us or your developer.
A PRACTICAL PATH BACK
Backups are part of the plan.
Recovery is a process.
Backups stored in two separate locations, including an offsite copy. We use backup history alongside file and log evidence to identify useful restore points and understand what changed. Restoring an older copy can also restore an old problem, so the follow-up matters.
01 • REVIEW
Find a suitable restore point
We use the available backup history to compare a known-good state with the affected website. Backup schedules, retention, and available restore points depend on your hosting arrangement.
02 • RECOVER
Recover with care
A recovery may involve restoring files or database content, removing unwanted changes, and reviewing access. The appropriate approach depends on the incident and the backups available.
03 • VERIFY
Check what comes back
We check the recovered website and investigate the cause. A successful backup job alone does not prove a complete restore; recovery checks need to confirm the result.
Need exact backup frequency, retention, or recovery coverage? Ask us to confirm the setup for your website before relying on a particular restore window.
REAL PEOPLE • CLEAR ANSWERS
When something needs attention,
you can talk to us.
You do not have to work through a website problem alone. We’ll investigate the hosting side, explain what we find, and work with your developer when the next step involves your website’s code or content.
Tell us what changed.
A few details help us investigate more quickly:
✓ The affected page or website address
✓ What you expected and what happened
✓ When the issue began
✓ A screenshot or exact error message
✓ Any recent website changes
We’ll help identify the next step and coordinate with your developer when needed.
SEPARATE HOSTING ENVIRONMENT
Handling patient data?
HIPAA hosting adds another layer.
The protections below are specific to our HIPAA hosting environment. They are not included in every standard WordPress hosting plan. Talk with us about the environment, the BAA, and the requirements for your website before moving patient information.
HIPAA ENVIRONMENT
Encryption & access controls
Our specialized environment uses full-disk encryption and hardware-backed administrative SSH access. Root SSH login is disabled, and administrative activity is logged.
HIPAA ENVIRONMENT
Daily backups, separately stored
Backups stored in two separate offsite locations. Daily backups and separate checks of each copy help us confirm that backups are current. One destination also has immutable storage configured, as explained above.
HIPAA ENVIRONMENT
Account isolation
The specialized environment uses CloudLinux CageFS and resource controls. Account isolation helps separate hosting users; it does not replace secure WordPress code or careful access management.
HIPAA ENVIRONMENT
A dedicated security review process
Our dedicated review process covers security events, encryption, backup freshness, service health, and administrative accounts. Some checks require manual review alongside the weekly automated report.
A hosting environment is one part of your overall HIPAA approach. Your website, forms, integrations, access practices, and agreements also need to fit how you handle patient information. We will discuss the scope with you rather than assume a hosting plan alone settles it.
Explore HIPAA WordPress HostingFREQUENTLY ASKED QUESTIONS
A few clear answers.
Can a hosting plan stop every WordPress attack?
No. Hosting protection reduces risk, but compromised passwords, vulnerable plugins, and unsafe application changes can still cause problems. Strong access practices and appropriate website maintenance remain essential.
Do you update every plugin and theme for me?
Automated updates help keep WordPress core, plugins, and themes current. Where enabled, Smart Updates tests changes on a separate copy before applying them to your live site. Periodically check important pages, forms, and checkout flows, especially after updates. Confirm the update and maintenance coverage for your site with us.
How often is my website backed up?
Confirm the schedule and retention for your specific hosting arrangement with us. Standard hosting: backups stored in two separate locations, including an offsite copy. HIPAA hosting: backups stored in two separate offsite locations, with daily backups.
What happens if my website is compromised?
Contact support. We review the hosting and security evidence, assess available backup states, and explain the recovery steps appropriate to the incident. Website repair and developer work are scoped to what the site needs.
Are standard WordPress plans HIPAA hosting?
No. HIPAA hosting uses a separate environment with additional documented controls. Discuss patient-data workflows, agreements, and the right hosting setup with us before collecting or moving sensitive information.
LET’S TALK ABOUT YOUR WEBSITE
Know your protection.
Plan your next step.
Whether you need help with an existing site, clarity on your backup setup, or a separate HIPAA hosting environment, we are here to help you choose the right approach.
