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By entering your email, you agree to receive Happy Camper emails, including marketing emails, and agree to our Terms of Service and Privacy Policy.
This notice describes our Privacy Policy. Our privacy policy explains how Happy Camper Web Hosting (“Happy Camper”) collects, uses, and protects the Personal Information obtained through the use of our website www.happycamperwebhosting.com (“Site”), social media accounts and the goods and services available through the Site (collectively, “Services”). Happy Camper provides hassle-free fully managed WordPress web hosting to individuals and businesses in a safe, reliable and high-speed web environment. By visiting the Site or using any of our Services, you agree that your Personal Information will be handled as described in this Privacy Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes. The Happy Camper Terms of Use are incorporated by reference into this Policy.
We collect information about you directly from you and from third parties, as well as automatically through your use of our Site or Services. Should your personal data be incorrect, you may request to have it rectified. You may also revoke your consent to use your personal data in the future, in whole or in part, or request deletion of your personal data.
a. Information We Collect Directly From You.
b. Information We Collect Automatically.
c. Information we obtain from other sources.
d. We do not collect any types of Sensitive Data from our users. Sensitive Data includes any Personal Information pertaining to: race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic or biometric data, health or mortality, and sex life or sexual orientation. Please immediately notify us if you have accidentally submitted any Sensitive Data and we shall promptly remove such information.
e. Our site uses technologies of third-party partners [such as NextRoll] to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the [products and/or services] that are likely to be of more interest to you. Specifically, [NextRoll/these partners] collect information about your activity on our site(s) to enable us to:
We may share data, such as hashed email derived from emails or other online identifiers collected on our site(s) with [NextRoll/ our advertising partners]. This allows our partners to recognize and deliver you ads across devices and browsers. To read more about the technologies used by [NextRoll/our partner] and their cross device capabilities please refer to NextRoll’s Privacy Notice.
Happy Camper will primarily use your Personal Information to provide our Services, and to complete core business functions such as authentication‚ internal business processes‚ marketing‚ loss and fraud prevention‚ and legal functions. If you have any questions about which features you can use without providing Personal Information, please feel free to contact us support@happycamperwebhosting.com. Currently, we use your Personal Information, on the Site for the following purposes:
We may share your information, including Personal Information, as follows:
We may also share information in the following circumstances:
We may also disclose information about you that is not personally identifiable. For example, we may provide merchants, business partners, or other third parties with reports that contain aggregated and statistical data about our users.
To protect your Personal Information, we take reasonable precautions and follow industry standard SSL/TLS end-to-end encryption of data in transit to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your financial or any other Personal Information, the information is encrypted using industry standard protections in our database. No payment is ever stored in our database, as it is solely processed through third parties and is only temporarily stored during the processing of payment. All other Personal Information is stored in our database until six (6) months after customer cancels the Services or if earlier requested.
Although we have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, please be aware that despite our best efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your Account via unauthorized password activity.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:
To be in accordance with CAN-SPAM we agree to the following:
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your Account or any other transactional or service-oriented request.
Opting-Out
Our partners [such as NextRoll] may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason you can use the following third party tools to decline the collection and use of information for the purpose of serving you interest based advertising:
If you choose to register an Account or make a purchase, payments are exclusively processed through Elavon. If you provide us with your financial or any other Personal Information, the information is encrypted using industry standard protections. All payment information is stored solely through your selected payment processor. Please visit Elavon’s privacy policy at https://www.elavon.com/privacy-policy.html for information regarding their own security protections and use of your Personal Information. Payment information is never stored on our Site.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our Services or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Use.
Happy Camper may use cookies and other tracking mechanisms to track information about your use of our Site. Cookies are typically defined in one of two categories, session and persistent. Session cookies do not stay on your device after you close your browser and persistent cookies do remain on your device until deleted or they expire. We may combine this information with other Personal Information we collect from you. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while others are used to enable a faster login and payment process or to allow us to track your activities on our Site. Our Service Providers and Site host may also place cookies on our Site in order to properly provide their services.
Examples of how we may use essential Cookies include:
Examples of how we may use functional Cookies include:
Certain features on our Site may give you an opportunity to interact with Happy Camper or other users. These may include a live chat feature, blogs or message boards. When you use these features you should be aware that any information you submit, including your name, location and e-mail address, may be viewable by Happy Camper and other users. We are not responsible for any information you choose to submit through these interactive features and we strongly discourage you from disclosing any sensitive Personal Information (such as health or credit card information) through these features. If you use these features, your Personal Information may remain on the Site even after you cease use of the Site.
We may use automated devices and applications to evaluate usage of our Site, such as Google Analytics and Facebook Pixels. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your Personal Information with these third parties
When you click on links on our Site, download necessary or recommended software, mobile applications, or wallets, you may be directed you away from our Site. We are not responsible for the privacy practices of other websites, virtual servers or mobile applications and encourage you to read their individual privacy policies. If you visit a third-party website or mobile application link from our Site, you do so at your own risk.
You control the accuracy of your Personal Information. If your Personal Information changes, please correct, update or delete it from your Account. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time.
Although we describe much of the following processes throughout this Privacy Policy, please do not hesitate to email us at support@happycamperwebhosting.com to receive the following information:
What Personal Information pertaining to you is being processed
Why this information is being processed
Who has access to this Personal Information about you
How this Personal Information is being used in automated decisions
What processes are using this information
The Services not intended for use by children under the age of 18. Happy Camper does not allow individuals under the age of 18 to create an Account, nor do we knowingly collect or use any Personal Information from such children under the age of 18. If you are under the age of 18, do not submit any information to our Site. If we learn that we collected Personal Information from children under the age of 18, we will take steps to delete that information as soon as possible.
EU data protection law through GDPR or the UK GDPR and UK Data Protection Act makes a distinction between organizations that process Personal Information for their own purposes (known as “data controllers”) and organizations that process Personal Information on behalf of other organizations (known as “data processors”). For purposes of this Privacy Policy, Happy Camper is considered the data controller and data processor. If you have a question or complaint about how your Personal Information is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Information.
Happy Camper has implemented technical and organizational measures with respect to processing Personal Information from European Union individuals for purposes of the EU General Data Protection Regulation (“GDPR”). Happy Camper is considered the Data Controller and Data Processor for all EU, Swiss and UK residents. Upon request, Happy Camper will provide you with information as to whether and what Personal Information we store in relation to you.
Happy Camper is a United States company. If you are located outside the United States and choose to provide information on or through the Site, it is solely processed by Happy Camper. The U.S. may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to the U.S., we will protect it as described in this Privacy Policy. By visiting the Site, using our Services or providing Happy Camper with any information, you fully understand and unambiguously consent to this transfer, processing and storage of your information in the United States.
We retain your Personal Information for as long as necessary to provide you with our Services or for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements. Happy Camper may retain non-personal information for as long as necessary for the purposes and uses described in this Privacy Policy, including as necessary for Happy Camper to pursue legitimate and lawful business interests.
Data Access and Data Deletion
Data protection law provides you with rights regarding Personal Information that we hold about you, including the right to request a copy of the Personal Information, request that we rectify, restrict or delete your Personal Information, and unsubscribe from marketing communications.
There may be circumstances where we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided for in data protection legislation. If you have a complaint about how we handle your Personal Information, please get in touch with us as at support@happycamperwebhosting.com to receive further clarification. If you are not happy with how we have attempted to resolve your complaint, you may contact the relevant data protection authority.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features in an effort to prevent loss, theft and unauthorized access, use and disclosure.
LEGAL BASIS FOR PROCESSING YOUR INFORMATION
Depending on what information we collect from you and how we collect it, we process your information for the following reasons:
SHARING WITH THIRD PARTY SERVICE PROVIDERS AND VENDORS
Occasionally, we enter into contracts with selected third parties to assist us in servicing you (for example, providing you with customer service, fraud detection and deterrence or access to advertising assets and providing us with information technology and storage services) or to assist us in our own marketing and advertising activities (including providing us with analytic information and search engine optimization services). Additional information about certain third-party service providers we share personal information with is available here. Our contracts with such third parties prohibit them from using any of your personal information for any purpose beyond the purpose for which it was shared.
DATA TRANSFERS
In order for us to provide the Services to you and comply with our legal obligations, personal information you provide to us and information we collect about you, your usage and devices will be transferred to, stored and processed in the United States. Your information may also be processed by staff operating in the Netherlands, Philippines and India, who work for us or for one of our suppliers. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Brazil Privacy Addendum.
COOKIES
You can select your cookie preferences upon your first visit to our site. If you choose to change your preferences, you may do so at any time by clicking the “Cookie Preferences” link in the footer of our website homepage.
When you opt out of cookies, you will be opted out of all non-required cookies. You cannot opt out of required cookies because these cookies and tracking technologies are required to help our websites work correctly. These cookies allow you to navigate our website and use essential features, including secure areas and shopping baskets.
YOUR PRIVACY RIGHTS
As a user located in Brazil, you may be able to exercise the following rights with respect to your personal information that we have collected, subject to certain limitations:
The right to ask that we provide confirmation of the existence of data processing | You have the right to ask that we provide confirmation of the existence of the processing of your personal data. |
The right to access your information | You have the right to access the personal data we hold about you and certain information about how we use it and who we share it with including information about any public and private entities we have shared your personal data with. |
The right to correction | You have the right to ask us to update or correct personal information if it is inaccurate, incomplete or out-of-date data. |
The right to request deletion | You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions. |
The right to request anonymization and blocking | You have the right to ask us to anonymize, block or delete unnecessary or excessive data or data that is not being processed in compliance with the LGPD. |
The right to data portability | You have the right to ask us to port your data to another service or product provider. |
The right to ask information about the possibility of denying consent | You have the right to ask us to provide information about the possibility of denying consent for the processing of your personal data and the consequences of such denial. |
To exercise your rights under the LGPD, please submit a request to us by:
We will need to verify your identity before processing your request. In order to verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems.
COMPLAINTS
If you have any questions about this Brazil Privacy Addendum or our data handling practices, or you wish to make a complaint, you may contact our Data Protection Officer at privacy@endurance.com
In addition to the rights outlined above, where the Lei Geral de Proteção de Dados (LGPD) applies, you may:
The California Consumer Privacy Act (CCPA) provides consumers who are residents of the State of California with specific rights related to their Personal Information (which includes Personally Identifiable Information), subject to certain exceptions. It also requires us to disclose the information we collect, the purposes for which we collect it, and what we share and disclose.
The Personal Information We Collect and Why
You have the right to know what Personal Information we collect and why. The information we collect and the purposes for which we use it are described in this Privacy Policy.
The Personal Information We Share or Disclose
You have the right to know what Personal Information we disclose or share with third parties. The Personal Information we share is described in this Privacy Policy.
Right to Know
You have the right to ask us what Personal Information we have collected from you over the past 12 months. You may make such requests up to twice a year.
Right to Delete
You have the right to ask us to delete your Personal Information. In certain circumstances the law may not require or permit us to delete certain Personal Information, but if we cannot honor a deletion request, we will tell you.
Right to Opt-Out (“Do Not Sell”)
You have the right to tell us not to disclose or transfer your Personal Information to a third party in exchange for something of value. The CCPA refers to this as your right to say “Do Not Sell” my Personal Information. If you opt out of disclosure or transfer of your Personal Information, you may later opt-in again to having your Personal Information move more freely.
Right to Know and Right to Delete
You may ask us for the Personal Information we have about you, or ask us to delete your Personal Information, by emailing us at support@happycamperwebhosting.com. When you make a request online, we will verify your identity by sending you an email and asking you to respond.
If you ask what Personal Information, we have received from you, and we cannot verify your identity, or if providing the information you have requested creates a security risk, we will give you a general description of the type of Personal Information we have about you.
If you ask us to delete your Personal Information, and we can’t verify your identity and confirm that you made the request, we will not be able to honor it. Generally, though, if we can confirm your identity and your request, we will delete, de-identify, or aggregate your Personal Information so it can no longer be associated with you. There are some reasons that the law may require or permit us to keep your Personal Information, however.
Authorized Agents
If you are an authorized agent, you must make your request by emailing us at support@happycamperwebhosting.com and put the words “CCPA Requests, Authorized Agents” in the subject field. You also need to attach to your email proof that you are registered with the Attorney General, as required by law, and proof you have written authority to act for the consumer. You shall also provide the email address of the consumer you are representing so we can verify their identity or provide documentation that you have power of attorney for the consumer pursuant to Probate Code sections 4000-4465. We will not be able to honor requests without sufficient documentation that you are authorized to represent the consumer.
Requests made on behalf of a “Household”
If you would like to request Personal Information about your household, you may make your request by emailing us at support@happycamperwebhosting.com and putting the words “CCPA Household Request” in the subject field of the email. We will need to verify the users of the household, and in some cases, if a request raises security concerns for any household member, we may not be able to honor the request.
Financial Incentives
We do not offer any financial incentives for consumers to take any action or make any choices in using our services.
Non-Discrimination
We will not discriminate against you for exercising any of the rights described in this Privacy Policy. Specifically, we will not deny you goods or services or charge you different prices or rates for goods or services, including through the use of discounts or other benefits, or by imposing penalties.
California “Shine the Light” Law
Residents of the State of California may request a list of all third parties to which we have disclosed certain information during the preceding year for those third parties’ direct marketing purposes.
California “Eraser” Law
If you are a California resident under the age of 18, and a user of the Services where this policy is posted, you may request removal of content or information you have publicly posted. Please be aware that such a request does not ensure complete removal from the Internet of the content or information you posted, and there may be circumstances in which the law does not require or allow removal.
NextRoll’s Service Privacy Notice
Exercising these Rights
For all requests under the “Shine the Light” or “Eraser” Law, you must put the words “Your California Privacy Rights Shine the Light/Eraser Law” in the subject field of an email to support@happycamperwebhosting.com. You must also include your full name, street address, city, state, and zip code. We will accept requests to exercise these rights only by email with the proper subject line and complete and accurate information.
Contacting Us
You may contact us with questions about Your California Rights or our Privacy Policy and practices at support@happycamperwebhosting.com.
This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.
Our website address is: https://happycamperwebhosting.com.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
Happy Camper reserves the right to change this Privacy Policy from time to time as it sees fit and your continued use of the Service will signify your acceptance of any adjustment to this Privacy Policy. If there are any changes to our Privacy Policy, we will announce that these changes have been made on our home page and on other key pages on our Services. If there are any changes in how we use our customers’ Personal Information, notification by e-mail will be made to those affected by this change. Any changes to our Privacy Policy will be posted on our Services 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.
We discovered that other web hosting companies provided SOME of the features you need for reliable, fast and safe web hosting but none of them had ALL of those features in one package.
You either have to pay more for those features or they don’t exist at all.
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You have to update plugins/themes/WordPress regularly or you run the risk of getting hacked.
Or they leave out offsite backups. We do nightly backups of everything but you should have your own set of backups saved in a simple easy to access offsite location like DropBox, Google Drive or Microsoft One.
We give you that option.
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Server level security is where you don’t need a plugin for security and where you’re not left scouring the internet trying to decide which is the best security plugin? And then how to set it up.
Keeping your site safe, secure and fast shouldn’t be hard.
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Smart Updates helps you keep your production websites up to date without the risk of breaking your website. Smart Updates analyzes the potential consequences of installing updates and advises you whether doing so is safe.
To ensure a WordPress installation is always updated safely without breaking your website, we’ve included Smart Updates with every website, which does the following: